With only 28 days to complete a total carpet makeover of the ultra-luxury cruise ship “SILVER CLOUD”, Silversea Cruises needed a top professional carpet supplier. A carpet supplier that would not only deliver beautiful and luxury carpets to fit any room on “SILVER CLOUD”, but who would also produce and deliver, remove the old carpets and install the new ones within the 28 days the ship was in dock. Silversea Cruises chose ege.
The cruise company Silversea was founded in the early 1990s by the Lefebvre family of Rome. Their aim was simple: To build and operate the highest quality ships in the ultra-luxury segment. To this point, Silversea has succeeded. The cruise company has been voted “Worlds Best” more than 16 times by readers of different travel magazines.
Such a reputation leads to high expectations and demands for quality and design. This also counts for carpets. Not only should the carpet design be exquisite and exude luxury, high demands were also imposed on durability, and no pilling or shading were accepted. All these product qualities are guaranteed by ege. In addition ege carpets were able to offer complete freedom of design to underline the unique identity of “SILVER CLOUD”. Thus, the obvious choice for Silversea was a custom design.
When replacing carpets on a ship, time is a great challenge, since the ship must be taken out of operation during the entire process. Due to a unique dyeing technique, ege is able to deliver complete freedom of design with only 2 weeks delivery time from order placement to shipment of the product. Furthermore, two top professional certified installation teams from ege are dedicated to ensure a smooth and speedy process on projects like this. The installation teams travel worldwide and are able to provide 20-30 men at the customer’s disposal within only 1 or 2 weeks. This makes ege an excellent choice for transportation projects.
"The cooperation with ege was excellent", he states. "They delivered as promised and if corrections had to be done, it was done in a timely manner. Good business is about building good, reliable and honest relationship with your customers with some flexibility. For this project, ege has delivered!".
CHRISTIAN SAULEAU
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